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FAQ

​How Do I Place An Order?

 

To place an order for any of the items on my page, simply add items to your shopping cart and proceed through the secure payment. There is an option to personalise your orders on presentation card (no extra cost).

 

Payment and Shipping

 

United Kingdom: 3-5 business days

(Posted 1st class Royal Mail)

North America: 1-4 weeks

(Posted standard international delivery)

Europe: 1-2 weeks

(Posted standard international delivery)

Australia, New Zealand and Oceania: 1-4 weeks

(Posted standard international delivery)

 

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

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Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

​Secure Ordering & Payment Options

 

MINNIEPDESIGNS keeps your payment information secure. MINNIEPDESIGNS will never receive your credit card information.

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Returns & Refunds

 

I gladly accept returns and exchanges, as long as the item is returned with all of the original packaging and it is unused, unworn. 

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

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The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Privacy Policy

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MINNIEPDESIGNS will only use your shipping and billing address, and contact information

  • To communicate with you about your order

  • To fulfill your order

  • For legal reasons (like paying taxes)

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